Question 1

How do I leave a review?

Accepted Answer

To leave a review, visit the product page of the item you purchased and scroll down until you see the “Leave a Review” button. Click the button and follow the instructions. All reviews are greatly appreciated.

Question 2

What is a 'Fine Art Giclée Print'?

Accepted Answer

A Fine Art Giclée Print is a high-quality reproduction of an original artwork, printed using archival inks and professional printers on premium paper. This process ensures exceptional colour accuracy, detail, and long-lasting quality. Giclée prints are widely used by artists and galleries to create museum-quality art prints.

Question 3

What is a 'Limited edition Print'?

Accepted Answer

When a print is part of a limited edition, only a set number of copies are produced. Once they are sold out, the print is no longer available. Each limited edition print comes with a certificate of authenticity digitally signed by the artist, confirming the edition number and ensuring the originality of the artwork.

Question 4

Can the artist still sell prints after the original artwork is sold?

Accepted Answer

Yes. When a collector purchases an original artwork, they are buying the physical piece, not the copyright. The artist retains the copyright unless otherwise agreed, which means they can continue to produce and sell fine art prints of the original painting.

Question 5

Can I add a gift note to my order?

Accepted Answer

Yes, I do my best to include gift notes when possible. Please contact me shortly after placing your order to request one.

Question 6

Can I cancel my order?

Accepted Answer

Due to the fast processing time of orders, cancellations are not always possible. However, please contact me as soon as possible and I will do my best to help. The sooner you get in touch, the more likely it is that the order can be cancelled.

Thatiana Arcanjo · Original Botanical and Landscape paintings · Fine Art Giclée Prints
for Elegant Homes · Contemporany Interiors

faq

Frequently asked questions